Subscription terms and FAQ
Subscription terms and FAQ
Last updated: 1 August 2026
How it works
Pick a product, choose how often you want it, and we pack and ship it from the shop on that schedule. You save 10% on your first subscription order and 5% on every one after that. There is no contract and no minimum number of deliveries.
Getting started
You need an account to run a subscription, so it can manage your payment, schedule and deliveries. On any product page, choose the subscription option at the price selector instead of one-time purchase, then pick how often you want it, every 4 weeks or every 8 weeks. Your first order ships within one working day. After that it ships automatically on the schedule you set.
Managing your subscription
Log into your account to pause, skip a delivery, change how often it comes, swap the product or cancel. You can do any of it yourself, any time, with no fee and no call to keep you. Changes apply to your next scheduled order, and if you swap the product the 5% still applies.
Delivery and pricing
Subscription orders ship on your schedule and arrive next working day by DPD across the Republic of Ireland. Delivery is free on orders over €49 and €6.95 under that, the same as any other order. The 10% comes off your first subscription order and 5% off every one after it. If a price changes we email you before it takes effect.
Questions
Email hello@petshopnearme.ie with any subscription question and a real person from the shop will come back within one working day.
Joseph Michael Christian · Enniscorthy and Wicklow · petshopnearme.ie
