Subscription terms and FAQ
Last updated: 7 October 2026
How it works
Pick a product, choose how often you want it and we pack and ship it from the shop on that schedule. You save 10% on your first subscription order and 5% on every one after that. There is no contract and no minimum number of deliveries.
Getting started
You need an account to run a subscription, so it can manage your payment, schedule and deliveries. On any product page, choose the subscription option at the price selector instead of one-time purchase, then pick how often you want it, every four weeks or every eight weeks. Your first order ships within one working day. After that it ships automatically on the schedule you set.
Managing your subscription
Log into your account to pause, skip a delivery, change how often it comes, swap the product or cancel. You can do any of it yourself, any time, with no fee. Changes apply to your next scheduled order, and if you swap the product the 5% still applies.
Delivery and pricing
Subscription orders ship on your schedule and arrive next working day by DPD across the Republic of Ireland. Delivery is free on orders over €49 and €6.95 under that, the same as any other order. The 10% comes off your first subscription order and 5% off every one after it. If a price changes we email you before it takes effect.
Questions
Email hello@petshopnearme.ie with any subscription question and a real person from the shop will come back within one working day.
Pet Shop Near Me · Enniscorthy and Wicklow · petshopnearme.ie
Common questions
How does the subscription work?
You pick a product, a delivery frequency and a payment card. Your first order ships within one working day. After that, it ships on the schedule you picked.
No contract. No minimum number of orders.
Why subscribe instead of just ordering when I run out?
You save 10 percent on your first subscription order and 5 percent on every one after that. Your bag also arrives before the old one runs out, so you never have to think about it.
Can I pause or cancel?
Yes, from your account at any time, with no fee.
You can also skip individual deliveries, change the frequency or change the product without cancelling.
What if my dog stops eating that food?
Switch to a different product on the same subscription. Same 5 percent subscription discount. We'll move the next delivery date back if you're not through the current bag.
Do you lock me into a price?
No. If a price changes we email you before it takes effect.
Can I have multiple subscriptions on one account?
Yes. One account can run any number of subscriptions, with different frequencies, different products, even different shipping addresses.
Can I send a subscription as a gift?
No. Gift cards are available for one-off orders.